Privacy Policy and Cookies

Please read the provisions of this Privacy Policy carefully. By providing your personal data, you are authorizing their collection, use, and disclosure in accordance with the rules defined herein.

Data Protection

For the Joana Montez – atelier de design de moda Lda team, the protection of your data is an essential factor and, therefore, we are committed to guaranteeing the privacy of all our Customers and Users. In this sense, this Privacy Policy serves to demonstrate our commitment and respect for the rules of privacy and the protection of personal data.
All personal information collected will be used to improve your experience on the site and to provide you with more productive use of all the tools available. Ensuring the confidentiality of the personal data of our website users is essential for us.
The Joana Montez – atelier de design de moda Lda team reserves the right to change this agreement without prior notice. Therefore, we recommend that you consult our privacy policy regularly so that you are always up to date.

What information do we collect?

The Joana Montez – atelier de design de moda Lda team, within the scope of its activity, collects and processes the personal data necessary for the provision of services and/or supply of products, processing in this context data such as name, date of birth, address, telephone number, email address and/or others.
We collect personal information when you register on our website, subscribe to a newsletter, purchase a product or place an order, or respond to a questionnaire or form. As a rule, personal data is collected when the Customer contacts us for a service. On each of these occasions, you will give your consent for us to collect this information. The personal data collected is processed by computer and in strict compliance with the legislation on the protection of personal data, being stored in a database, and, under no circumstances, will the data collected be used for any purpose other than the one for which consent was given. by the data subject.
The collection of personal data from people under 18 years of age requires authorization from parents or legal guardians.

For what purpose do we use your personal data?

We use your personal information for the following reasons:
– Customize your website experience. Your personal information helps us to better respond to your individual needs.
– Improve our website. We are constantly looking to improve our platform’s offers according to the information and feedback we receive from all those who use it.
– Improve customer support. Your information helps us respond more efficiently to your support needs.
– Promote a hobby, contest, promotion, form, quiz, or other website feature.
– Disseminate news, promotional materials, workshops, events or work carried out, delivered via the Internet, email, or otherwise, in accordance with any communication preference you have indicated.
Your information, whether public or private, will not be sold, exchanged, transferred, or assigned to any other company without your consent. We may use third parties, explicitly understood by the user, to process personal data on our behalf, such as sending emails, text messages, or telephone contact.
The Joana Montez – atelier de design de moda Lda team is the legal controller of the data, determines the purposes and means of processing, takes reasonable measures to protect personal information from access, disclosure, alteration or destruction, and keeps personal data accurate and up to date.
We respect the privacy of all Users of our website and are committed to protecting the personal information that each User chooses to share.
All Users and Customers have the right to access, rectify, cancel, oppose, and delete their personal data. If you wish, at any time, to exercise your rights, you may do so via the email info@joanamontez.pt.
We retain personal information for the period necessary to fulfill the purposes described in this Policy unless a longer retention period is required by law.

Use of Cookies

Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you authorize it) and that allow these same websites or service providers to recognize your browser, and capture and memorize certain information.
We use cookies to help us remember and process items in your member area (login), understand and memorize your preferences for future visits to the website and compile aggregate data about traffic and interaction on the website so we can offer better experiences and tools in the future.
We may engage third-party service providers to help us better understand our website’s visitors. These service providers are not permitted to use the information collected on our behalf, except to help us conduct and improve our services.

Links to third-party websites

Occasionally, the website Joana Montez – atelier de design de moda Lda has links to other sites that, in our perspective, may contain useful information/tools for our users. Our privacy policy is not applied to third-party sites, so if you visit another site from ours, you should read its privacy policy. We are not responsible for the privacy policy or content present on these same sites.

Contact us

If you have any questions regarding this Privacy Policy, you can contact us at the following address: info@joanamontez.pt.

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